If you are not 100% satisfied with your purchase, you can contact your supermarket through chat on our app and website and their customer service will address the issue according to their own policies.

Orders are typically delivered to your front door within 1 to 3 hours of the purchase time. However, during the Covid-19 crisis, please be mindful that delays might be prolonged and, to ensure same-day delivery: orders should be placed before noon.

In the unlikely event you don’t receive your order, please contact customer service through chat on the web or app and a customer service representative will promptly assist you.

Please get in touch with us at [email protected] or through chat on the app or website chat for any other question.

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